September 2021

When in shelter or housing our clients are assigned a case manager who works with them to connect them with supports and work on their goals.

Clients Assigned Case Managers and Offered Supports: 174

Clients work with their case manager to develop a case plan outlining current circumstances, support needs, responsibilities, and goals.

Completed Case Plans: 29

Addiction Services refers to clients receiving treatment referrals, detox, Opioid Agonist Treatment (OAT), Kamloops Addiction Clinic, SMART Recovery Facilitation, and NA/AA.

Addictions Services: 32

Clients referred to auxiliary services.

Referrals: 112

Clients are connected with education and training to help them achieve their goals outlined in their case plan.

Education and Training: 5

Cultural connections includes a variety of Aboriginal groups and societies in Kamloops as well as Kamloops Immigration Services.

Cultural Connections: 14

Psychosocial rehabilitation (also termed psychiatric rehabilitation or PSR) promotes personal recovery, successful community integration and satisfactory quality of life for persons who have a mental illness or a mental health and/or substance use concern.

Psychosocial Programming: 25

Clients are assisted in getting Income Assistance, PWD and other forms of financial support.

Income & Funding: 12

Clients moved into supportive housing.

Supportive Housing: 2

Clients moved into Recovery Based housing.

Recovery Based Housing: 2

Clients moved into transitional housing.

Transitional Housing: 2

Clients moved into Market Housing.

Market Housing: 3

Assessments completed to determine a clients needs and suitability for housing options.

Housing Assessments: 11

Clients are assisted in getting transportation and/or reconnecting with other communities.

Relocate/Reconnect: 11

Clients can engage with probation support, legal aid, legal clinics, and other legal services.

Legal: 12

Clients are assisted in obtaining Birth certificates, Metis or First Nations Status cards, and other forms of identification.

Identification Acquisition: 3

Clients are connected with employment services like Work BC, Open Door Group, among others.

Employment: 8

Clients are connected with multiple services that can assist with food security.

Food Security: 5