October 2021

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When in shelter or housing our clients are assigned a case manager who works with them to connect them with supports and work on their goals.

Clients work with their case manager to develop a case plan outlining current circumstances, support needs, responsibilities, and goals.

Addiction Services refers to clients receiving treatment referrals, detox, Opioid Agonist Treatment (OAT), Kamloops Addiction Clinic, SMART Recovery Facilitation, and NA/AA.

Clients are connected with education and training to help them achieve their goals outlined in their case plan.

Cultural connections includes a variety of Aboriginal groups and societies in Kamloops as well as Kamloops Immigration Services.

Psychosocial rehabilitation (also termed psychiatric rehabilitation or PSR) promotes personal recovery, successful community integration and satisfactory quality of life for persons who have a mental illness or a mental health and/or substance use concern.

Clients are assisted in getting Income Assistance, PWD and other forms of financial support.

Assessments completed to determine a clients needs and suitability for housing options.

Clients are assisted in getting transportation and/or reconnecting with other communities.

Clients can engage with probation support, legal aid, legal clinics, and other legal services.

Clients are assisted in obtaining Birth certificates, Metis or First Nations Status cards, and other forms of identification.

Clients are connected with employment services like Work BC, Open Door Group, among others.

Clients are connected with multiple services that can assist with food security.