March 2024 – Program Outcomes

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When in shelter or housing, our clients are assigned a case manager that works with them to provide support, resources and aid in accomplishing their goals

Clients work with their assigned case managers to develop a case plan that outline current circumstances, support needs, responsibilities, and their goals.

Addiction Services refer to clients receiving treatment referrals, detox, opioid agonist treatment (OAT), Kamloops Addiction Clinic, SMART Recovery Facilitation, & NA/AA

Clients are connected with education and training programs to help them achieve their goals that they outline during their case planning

Cultural connections includes a variety of Aboriginal groups and societies in Kamloops as well as Kamloops Immigration Services.

Psychosocial rehabilitation (also termed psychiatric rehabilitation or PSR) promotes personal recovery, successful community integration and satisfactory quality of life for persons who have a mental illness or a mental health and/or substance use concern.

Clients are assisted in getting Income Assistance, PWD and other forms of financial support.

Assessments completed to determine a client’s needs and suitability for housing options

Clients are assisted in getting transportation and/or reconnecting with other communities.

Clients can engage with probation support, legal aid, legal clinics, and other legal services.

Clients are assisted in obtaining Birth certificates, Metis or First Nations Status cards, and other forms of identification.

Clients are connected with employment services like Work BC, Open Door Group, among others.

Clients are connected with multiple services that can assist with food security.